Privacy Policy

Information you provide us is strictly confidential. Pools.com values its customers and is committed to responsible business practices in handling customer information. We do not sell or share any of the information you provide to us. We do not authorize any third parties, including any Pools.com affiliated relationships, access to your information. It is used solely for the purpose of processing your online order.

Should you ever have any questions or concerns regarding your personal information, the handling of your personal information, or any occurrences where someone has contacted you from a third party and is referencing Pools.com, we want to know.

When you make an online purchase, we use your information to process your order. We also send an e-mail confirming your order, and may need to contact you via phone or email if we have any questions regarding your order.

We do not use your email address to send email announcements about our products, services or promotions, but you have the option of signing up for this service by selecting YES during the online ordering portion of our shopping cart should you wish to receive product updates or E-Newsletters.

To unsubscribe to any of our E-Newsletters, you can do so by clicking the unsubscribe link at the bottom of any newsletter your receive or send an email from the address you wish to remove with mention in subject to our office at customerservice@pools.com.

When you shop on our site, cookies are used to keep record of which items you want to buy. This service is extremely useful when you want to buy more than one item. Our site uses cookies to remember several items and keep them available for you to purchase in your shopping cart.

No personal information is tracked with cookies, just a record of your order. The purpose of using cookies is to make your visit to our site as easy and efficient as possible. Because cookies keep a memory of the pages you've visited, the pages load more quickly than if each page was to load fresh every time thus saving you valuable navigation time and any frustration while using our site.