Shipping Policy

All orders at Pools.com are shipped via ground shipping through UPS, USPS, Fed Ex or truck line as required by product weight and dimensions. All shipping within the continental united states is FREE!  Additional charges may apply for shipping outside of the contiguous 48 states. 

Pools.com ships product from multiple distribution points across the United States based on customer ship to location and speed of delivery from distribution point. As noted on product pages and confirmed in the check out process we provide you an estimated time that any one product will be shipped from a facility. All shipments via ground will arrive in 4 to 6 business days, many times faster due to our processing procedures.

Listed ship dates you see on our product pages are estimated dates based on historical data and do not account for backorder situations, seasonal times of year where product is out of stock or delayed due to in-season product deliveries. Pools.com makes every effort to ship your product ordered as mentioned in the time frame on all product pages from multiple facilities. In the case we are unable to ship your product - "same day" or "next day" as mentioned in our site, our office makes every attempt to notify you and allow you to wait for the product shipment or make alternative plans.